Have A Claim?

Incidents and accidents are going to happen no matter how hard we work to ensure that our
equipment, our midways or our parks are safe for our customers and employees. It is how we
respond to these incidents and accidents that make all the difference in the world. McGowan
Allied is your Partner in Protecting Fun and as such, we are here to guide you through the
process of reporting and managing incidents, accidents and claims. For your convenience we
have partnered with Sedgwick for the management of all of our clients claims activities.


How to contact McGowan Allied Claims

If you are insured by T.H.E. Insurance Company:

Phone: (844) 749-5796 | Email: 9300THEClaims@Sedgwick.com

If you are insured by Everest:

Phone: (800) 267-1676 | Email: 5201EverestNational@Sedgwick.com

What is an incident?

An incident is any event that has or may result in property damage or bodily injury. Not all
incidents may result in an actual claim, however, all incidents should be reported to the
appropriate contact above.

What do I need to do in the event of an incident?

All incidents need to be reported to Sedgwick Claims as soon as practicable within 24 hours of
the incident. Incidents should be reported using the McGowan Allied Specialty Insurance Incident
Reporting form found in this Claims Kit, or on our website at www.mcgowanallied.com/contact-us/claims.

What will McGowan Allied do with the incident reports you submit?

McGowan Allied will review all incident reports and determine whether they warrant the initiation of an actual claim. If so, the report along with any other supporting documentation will be provided to the insurance carrier for formal claim management. Those incidents that do not warrant claim reporting will be filed as “Incident Only” events and kept in the McGowan Allied Claim Unit and monitored for future development. McGowan Allied will not initiate any claimant contact on “Incident Only” claims.

Any loss involving a CLAIM EMERGENCY should be reported
by phone immediately.

What constitutes a Claim Emergency?

Any incident resulting in:

  • Fatality
  • Dismemberment
  • Quadriplegia/Paraplegia
  • Head Trauma
  • Severe Burns
  • Rape/Sexual Assault
  • Fractures
  • Injuries involving multiple parties in the same accident
  • Significant property damage
  • Medical transport of injured party