From roller coasters and water slides to concert venues and seasonal attractions, the amusement and entertainment industry thrives on creating unforgettable guest experiences. But with that excitement comes exposure to a unique set of risks ranging from ride malfunctions and employee injuries to cyber threats and weather-related disruptions. For owners and operators, staying ahead of these challenges is essential for safety and compliance, as well business continuity and reputation. In this post, we break down some of the most common risks in the amusement and entertainment space and explore practical strategies to help mitigate them.
Mechanical Failures and Ride Malfunctions
Mechanical issues remain one of the most visible and potentially dangerous risks for amusement facilities because equipment that isn’t properly maintained or inspected can result in serious injuries, operational downtime, and costly lawsuits. While most operators have maintenance protocols in place, the consistency and frequency of inspections can oftentimes make the biggest difference. But adhering to manufacturer recommendations, documenting repairs, and training staff to identify early signs of wear are all critical in preventing breakdowns before they happen. A well-executed preventive maintenance program is more than a safety measure, it’s a foundational element of operational success.
Staffing Issues and Employee Safety
Because the amusement industry often relies on a seasonal or part-time workforce, challenges can become more prevalent when it comes to safety training because inexperienced employees may be more prone to making mistakes that put themselves or guests at risk. It’s crucial that training programs are thorough, regularly updated, and reinforced through ongoing supervision. From the onboarding process to daily shift check-ins, establishing a culture of safety can significantly reduce the risk of workplace accidents and help ensure that every team member is confident in their role and responsibilities.
Guest Injuries and Liability Claims
Whether it’s a slip-and-fall or a ride-related incident, guest injuries can be an ongoing concern for amusement and entertainment operators as they can quickly escalate into legal claims and negative publicity if not handled properly. One of the best ways to reduce risk is through clear communication and visibility, from instructional safety instructions and staffed ride loading areas and continual and proactive customer service. Regular property walkthroughs to identify and address hazards, coupled with a responsive incident reporting system, help demonstrate diligence and reduce liability.
Weather-Related Disruptions
Outdoor venues, seasonal attractions, and mobile events are especially vulnerable to weather-related disruptions. Hurricanes, thunderstorms, and extreme heat can force closures, damage property, and lead to lost revenue. Which is why having a reliable emergency action plan, monitoring systems for inclement weather, and contingencies for guest communication are essential. Weather-related insurance coverage such as event cancellation or property protection can also offer peace of mind during storm season or other unpredictable conditions.
While operational protocols and risk management practices are critical, insurance remains one of the most important tools for safeguarding your business—particularly for businesses with high seasonal peaks or specialized attractions. Interested in learning more? Get in touch with our team today to learn how we can help you minimize risk and protect what matters most.
Protect Your Business Against Industry Risks?
At McGowan Allied Specialty Insurance (MASI), we specialize in providing comprehensive insurance solutions tailored for the amusement, sports, and entertainment sectors. With over 40 years of dedicated experience, our team understands the unique challenges your business faces and is committed to safeguarding your operations.
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Don’t leave your business exposed to unforeseen risks. Partner with MASI and ensure your operations are protected every step of the way.
